Faciltiies Management Division CAMPP Initiative
Wayne County's Facilities Management Division (FMD) undertook a Comprehensive Assessment
and Master Plan Project also known as CAMPP from 2002-2004. Through this project,
FMD comprehensively evaluated all aspects of the division: its facilities, services,
finances, organization, business & operating practices, information systems, etc.
We reviewed and examined our current business and operating practices in comparison
to similar private and public services providers. Through the assessment, we identified
areas where we met and exceeded industry standards as well as areas where we could
improve.
The project systematically examined each of FMD's systems (ex. Downriver, Rouge
Valley, Northeast) and its services in terms of efficiency, effectiveness and competitiveness.
Opportunities to improve and to correct deficiencies were identified. Improvements,
which were simple and quick to implement, were called "quick wins" and implemented
immediately. Other improvements requiring greater efforts and resources were prioritized,
planned and scheduled for implementation over a period of time.
CAMPP resulted in an evaluation of FMD and a roadmap for FMD to use over the next
3 to 5 years to improve its operations, its services to our communities and residents,
and the quality of our services.
Upon the completion of phase 1 of CAMPP (the evaluation) we embarked on phase 2
the implementation of recommendations for improved efficiency. To date the Division
has been successful in improving efficiencies, meeting compliance, creating a team
environment where employees are held accountable and reducing costs. The division
has reduced its staff by 40% and saved the customers over $10 million to date and
we are not done yet. Stay tuned for updates on your success as we strive to be the
“Provider of Choice” for our customers.
Distinctive Programs, Initiatives and Awards...
Department Organizations...
Kerreen Conley 
Division Director, Deputy Drain Commissioner
Phone : (313) 224-7679
Firooz Fath-Azam
Downriver Wastewater Treatment Plant
Phone : (734) 285-5246
Andrew Keller
County Drain Maintenance & Records
Phone : (734) 326-4500
Ancell Noel
Pump Station, CSO Basin and County
Sanitary Sewer Interceptor Maintenance
Phone : (734) 285-9355
Sabu Varghese
Industrial Pre-Treatment Program
Phone : (734) 285-7232
24 Hour Environmental Hotline
Ph: 888-223-2363