Hotline Information
Wayne County Department of Environment is proud to offer the 24-Hour Environmental Hotline providing you more access to a wide variety of environmental services 7 days a week.
During Business Hours: You will receive prompt follow-up to your questions or concerns from DOE staff.
After Business Hours: If your call is of an urgent nature, it will be promptly forwarded to our staff on-call. All other calls will be responded to on the next business day.
The following are examples of some issues regulated by the environmental programs within the Department of Environment:
- Drain maintenance, sewer maintenance, and industrial sewage discharges.
- Landfill, illegal dumping, soil runoff from construction sites and other solid waste related complaints.
- Water pollution and other water quality related complaints
NOTE: If you have an air quality complaint, please call the Michigan Department of Environmental Quality - Air Quality Division (MDEQ-AQD) at 313-456-4700. Please note that this number is not a 24-hour number. If you experience an emergency air quality complaint, you may contact the MDEQ-Pollution Emergency Alert System’s 24-Hour number at 1-800-292-4706.
WCDOE will however, continue to assist citizens with their air quality complaints. These complaints will be forwarded to MDEQ-AQD. With the exception of air quality related complaints, WCDOE will continue to provide citizens with a wide variety of environmental services 7 days a week/24 hours a day.
CITY OF DETROIT RESIDENTS:
If you witness illegal dumping taking place, immediately contact the Detroit Police Department. Provide as much information possible, including the exact location of illegal dumping, make/model/license of the vehicle involved, and a good description of the illegal dumpers.
To report illegal dumping in the City of Detroit, you may call the 311 call center. Simply dial 311 from any land line in the City of Detroit or 313-224-4636 from a cellular phone.
Dedicated Environmental Professionals
The Wayne County Department of Environment's strength lies with its employees - environmental professionals dedicated to providing a clean and safe environment for the citizens of Wayne County. The department consists of three divisions that work together to ensure proper compliance of environmental regulations within a broad philosophy of sustainable development:
- Facilities Management Division
- Land Resource Management Division
- Water Quality Management Division
Staff from these divisions proudly offer a variety of services including cost-effective drainage maintenance, waste water treatment, air quality and solid waste management and enforcement.
The department also administers the Rouge River National Wet Weather Demonstration Project, a comprehensive watershed management approach to cleaning up the Rouge River and enhancing water resource protection for generations to come. If you would like more information, or you wish to report any environmental related issues concerning the Rouge River you may now call the WCDOE Hotline.