DPS - Complaints
Report any potentially hazardous road conditions you find in Wayne County
Did you just hit a man-eating pothole or dodge a mattress on a freeway that fell
off a truck? Maybe you just passed through an intersection where the traffic signal
wasn't working or saw a missing stop sign. We want to know about it so we can take
care of it. Here's how you can help us solve your road problems in Wayne County:
Report hazards at
1-888-ROAD CREW
By calling this 24-hour, toll-free number, you will talk to a road maintenance employee
who will take your information and direct it to the appropriate crew for action.
Don't worry if the hazard you report is in Wayne County, but may not be on a county-operated
road. We'll take any report that isn't ours and pass it along immediately to the
appropriate city or state agency.
You can now file send your complaint to us online, with this quick form.
DPS Online Complaint Form
James A. Jackson
M.P.A.
Director
Ph: (313) 224-7702
Hassan A. Saab
Ph.D., P.E.
Deputy Director
Ph: (313) 967-6481
For claims regarding property damage (i.e. damage to tires from pot holes) please contact Wayne County Risk Management at
(313) 224-0420
To replace a mailbox damaged by a Wayne County Road Crew please contact Wayne Roads at (734) 955-9920.
Administration Division
415 Clifford St., 8th Floor
Detroit, MI 48226
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Engineering Division
415 Clifford St., 3rd Floor
Detroit, MI 48226
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Building Division
640 Temple,
Detroit, MI 48201
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Engineering Division
Field Office
33809 Michigan Avenue
Wayne, MI 48184
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Road Maint. Division
Central Maint. Yard
29900 Goddard Extension
Romulus, MI 48242
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