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24-Hour Environmental Hotline

Hotline Information

Wayne County Department of Public Services is proud to offer the 24-Hour Environmental Hotline providing you more access to a wide variety of environmental services 7 days a week.
1-888-223-2363 24-Hour Environmental Hotline

During Business Hours: You will receive prompt follow-up to your questions or concerns from DPS staff.

After Business Hours: If your call is of an urgent nature, it will be promptly forwarded to our staff on-call. All other calls will be responded to on the next business day.

The following are examples of some issues regulated by the environmental programs within the Department of Public Services:

  • Drain maintenance, sewer maintenance, and industrial sewage discharges.
  • Landfill, illegal dumping, soil runoff from construction sites and other solid waste related complaints.
  • Water pollution and other water quality related complaints
If you have an air quality complaint, please call the Michigan Department of Environmental Quality - Air Quality Division (MDEQ-AQD) at 313-456-4700. Please note that this number is not a 24-hour number. If you experience an emergency air quality complaint, you may contact the MDEQ-Pollution Emergency Alert System’s 24-Hour number at 1-800-292-4706.

WCDPS will however, continue to assist citizens with their air quality complaints. These complaints will be forwarded to MDEQ-AQD. With the exception of air quality related complaints, WCDPS will continue to provide citizens with a wide variety of environmental services 7 days a week/24 hours a day.

If you witness illegal dumping taking place, immediately contact the Detroit Police Department. Provide as much information possible, including the exact location of illegal dumping, make/model/license of the vehicle involved, and a good description of the illegal dumpers.

Dedicated Environmental Professionals

The strength of the Wayne County Department of Public Service lies with its employees - environmental professionals dedicated to providing a clean and safe environment for the citizens of Wayne County. The department consists of three divisions that work together to ensure proper compliance of environmental regulations within a broad philosophy of sustainable development:

Staff from these divisions proudly offer a variety of services including cost-effective drainage maintenance, waste water treatment, air quality and solid waste management and enforcement.

The department also administers the Rouge River National Wet Weather Demonstration Project, a comprehensive watershed management approach to cleaning up the Rouge River and enhancing water resource protection for generations to come. If you would like more information, or you wish to report any environmental related issues concerning the Rouge River you may now call the WCDPS Hotline at 1-888-223-2363.